Hogar»Ayuda»Eliminar Duplicados con 1 Clic para Outlook»Ayuda + FAQEspacio actualizado: Aug 31, 2010

FAQ - Typical questions

How do I remove duplicates from a folder?
In Outlook go to the folder with the duplicates and click on the button "1-Click Duplicate Delete for Outlook". Done.

How do I remove duplicates from folder and its subfolders?
In Outlook go to the folder with the duplicates and click on the button "More" (next "1-Click Duplicate Delete for Outlook"). A wizard will guide you.

How do I remove duplicates from the entire PST-File?
In Outlook go to the upmost folder in the folder tree ("Outlook Today") and click on the button "1-Click Duplicate Delete for Outlook". Done.

Is Outlook 2010 supported?
Yes. The Outlook versions 2010 (32+64 bit), 2007, 2003, XP, 2002, 2000 are supported.

Can 1CDDO recognize duplicates in the Business Contact Manager?
Sorry, no, because BCM doesn't store the data in Outlook.

The Outlook toolbar doesn't appear!
Please use the "Repair" function of the "Helper program" (Start > Programs > 1-Click...).

Why aren't my duplicates recognized?
If the software doesn't recognize them, then it's virtually 100% safe to say that they aren't duplicates. They are only similar. But you can delete them nevertheless. For the right settings, just contact us, we're here to help (or use this detailed how-to).

How are contacts merged?
First, contacts are broken down into their individual pieces of information. Identical pieces remain, missing ones are copied. If the pieces contradict each other, then the newer one is kept and the older one as appended in brackets behind it. This way nothing gets lost.

How can I move the toolbar icons?
You can easily move the icons into the Outlook main toolbar. Here's how.

See also

 · General questions on purchase, download, registration and upgrade.
 · Purchase questions

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